CARD ON FILE/Cancellation policy:

A card on file will be required for all clients reserving appointments.

50% of the booked service price will be charged to the card on file if a guest cancels after closing the day before the booked appointment time.

Our time is valuable and we understand emergencies arise but we need notice to help fill our stylists accordingly.

Canceling Appointments:

Please call during open hours at least the day before the booked appointment to cancel to avoid the 50% charge.

Sunday Open voicemail hours are 8am-2pm please call within those hours and leave a voicemail to avoid the 50% charge For an appointment the following day.

Open hours for the other days of the week are as follows:

MON-Thurs / 9AM-8PM
FRIday / 9AM-5PM
SATURDAY / 8AM-2PM

Please call within those hours at least the day before the booked appointment to avoid the 50% charge.

RETURNS ON GLO MAKEUP:

All GLO makeup purchases are final sale and we will not accept any returns on makeup after they are purchased. 

RETURNS ON PRODUCTS OTHER THAN GLO:

We will allow returns for exchange or salon credit only for up to 30 days after the purchase date.